Returns & Exchanges

Due to the perishable nature of our food products, we offer a 14-day return window for items that arrive damaged or incorrect. We are committed to ensuring every Doich Foods delivery meets our high standards of quality and freshness.

Return Process

• 1.
  Inspect Your Delivery

  Examine your package upon arrival and document any visible damage or discrepancies with the products received.

• 2.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and clear photos of the damaged items.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2 business days to verify the issue and approve your refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost.